Kimberly Chapman

Kim has a Bachelor of Arts degree in Psychology from Shippensburg University with a concentration in Industrial Organization.  Kim started working in the field of Human Services in a direct care role.  She began her career path at SPIN in 1995 as a Supervisor in Residential Services. A strong connection with the mission and values of SPIN ensued. 

Throughout her time at SPIN, Kim has competently risen to occasions of multiple growth opportunities through advancing qualitative outcomes.  Kim led project teams and departments in achieving substantial results including shift standardizations that produced significant reductions in expenses and growth in revenue. She led a reorganization of Health Services that drove immeasurable advances in the health, safety and well-being of the individuals we support.  

Kim’s versatility and leadership is evident in the diverse set of roles and positions she has held in her tenure at SPIN, including Residential Services, Staff Deployment, Quality Assurance, Health Services, Utilization Management and in her role as Regional Director of SPIN Lehigh Services.  Her experience and accomplishments demonstrate a vast knowledge base in development, implementation and quality service delivery.  Kim cultivates a collaborative approach that is solutions driven.  She is focuses on efficient and effective project success, resource planning and management while aways advancing service quality. 

Kim holds sovereign an utmost priority in people-first services and supports as well as continuous quality improvement, best practice and ongoing professional development across the organization.  Kim was promoted to Corporate Officer for Adult Services Program Operations in May 2023.  Her scope encompasses deployment services, utilization management and health services across the organization.